Please read the warranty and return shipping orders.

All products sold and shipped by www.marketrom.ro benefits under warranty according to manufacturer's trade policies and ANPC.

Appliances / devices works exactly as described on the website and presented video and / or photo to some of the products. Other products with instrunctiuni use in Romanian and English.

Being guaranteed that any other medium and long use devices for a minimum of 1 year, these devices can be returned at any time to repair faults, within the warranty period. Period of time to remedy the repair is more than 15 calendar days from receipt of product to service the product.

To qualify for warranty, the buyer must:

Comply with the conditions listed in the user manual (very important!) And use the product according to the instructions for use;

To keep the product in good condition;

It is forbidden unauthorized intervention on the product.

We reserve the right to refuse to accept the return in case of abuse (repeated returns).

Failure above will void the warranty.
-Loss Product warranty occurs if the device is connected to any device used to service activities, other than those belonging strictly to manufacturer;

Shipments and returns

Your pack shipment

For reasons of financial security, but also from our experience of many years of webmarket, sending package whose value exceeds: Lei 1500/ Euro 332/ USD 452/ GBP 277 (including VAT ) is made only after being paid an advance of 30 % of the package ( parcel ) .
Our clients can opt for open the package al destination , before being paid to the courier.
Packages ( packages ) are generally shipped within 2-4 days of receipt and confirmation of payment and are shipped via a courier , with tracking and "signature - receipt" . Whichever shipment choice of transportation you make , we will provide a link to track the package online . If the product ordered / purchased not in stock , delivery takes between eight and 14 days, because the product must be ordered from the manufacturer and is required by the importing country producer .

Shipping fees include handling and packing fees as well as postage costs . Handling fees are fixed , while the transport fees vary according to the weight of the carriage . We advise you to group items and / or packages in a single command. We can not group two distinct orders placed separately , and shipping fees will apply to each of them. The package will be dispatched at your own risk .